AI in Online Marketplaces, Data-Driven Platform Design, E-Commerce, Platform Operations
Working Papers
Will Cryptocurrency-Based Loyalty Programs Thrive as Coin Prices Rise? Empirical Evidence from a Ride-Hailing Platform (with Hyeokkoo Eric Kwon, Jaywon Lee, and Daegon Cho)
Under Major Revision for the 3rd round review at Manufacturing & Service Operations Management